Privacy Policy

Introduction

OrbitAnalyst Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orbitanalyst.pro and use our services. Please read this privacy policy carefully.

Data Controller Information

OrbitAnalyst Ltd is the data controller responsible for your personal data. Our company is registered in Cyprus with registration number HE915863. You can contact us regarding any data protection matters at privacy@orbitanalyst.pro or at our registered address: Agiou Andreou Street 119, Paphos, 8018, Cyprus.

Data We Collect

The data collection we undertake includes the following categories of personal information:

• Contact Information: Name, email address, phone number, company name, and postal address
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, operating system, referring URLs, and website usage data
• Cookie Data: Information collected through cookies and similar tracking technologies
• Marketing Data: Your preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use of your data is based on legitimate legal grounds under GDPR. Specifically, how we use your information includes:

• To provide and maintain our services and respond to your enquiries
• To communicate with you about our services, projects, and business matters
• To improve our website functionality and user experience
• To comply with legal obligations and regulatory requirements
• To send you marketing communications where you have consented or where we have a legitimate interest
• To analyse website usage and improve our services through analytics

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: legitimate interests (for business communications and website improvement), contract performance (when providing services), consent (for marketing communications and cookies), and legal obligations (for compliance with applicable laws and regulations).

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting business, provided they agree to maintain confidentiality. We may also disclose information when required by law or to protect our rights and safety.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. When we use third-party services that may transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Contact information and communication records are typically retained for up to 7 years for business and legal compliance purposes. Website analytics data is retained for up to 26 months. You may request earlier deletion of your data subject to our legitimate business needs and legal obligations.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your personal data
• Right to Data Portability: Request transfer of your data to another controller
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following contact information:

Supervisory Authority

If you believe that we have not addressed your concerns appropriately, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, this is the Commissioner for Personal Data Protection. You can contact them through their official website or office for guidance on data protection matters.